Privacy Policy

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October 22, 2023

Respecting your privacy and safeguarding your personal information are paramount values at Helpline Group. Our commitment to protecting your data is the cornerstone of this Privacy Policy. This document outlines our approach to collecting, using, sharing, and securing your personal information as you engage with our services.


Information Gathering and Utilization:

Personal Data:

During your interactions with our services, we may gather personal information, such as your name, contact details, and other pertinent data. This data is vital for delivering the services you seek and enhancing your overall user experience.


Usage Insights:

Furthermore, we collect information related to your utilization of our services, including the types of services you use, the duration of your interactions, and the actions you take on our platform. These insights are crucial in refining our services to better align with your needs.


Utilization of Information:


The data we collect serves multiple purposes, including providing and managing our services, communicating with you, personalizing your experience, and enhancing our service offerings.


Promotional Communications:

Periodically, we may use your information to send promotional materials, updates, and notifications regarding our services and events. The choice of receiving these communications is entirely yours.


Disclosure of Information:

Trusted Partners:

We may share your personal information with trusted partners and service providers who assist us in delivering our services. Please rest assured that these entities adhere to rigorous privacy and security standards.


Legal Requirements:

In certain circumstances, we may disclose your personal information as required by law or to protect our rights, interests, safety, or that of our users or the public.



We take the security of your personal information seriously and employ industry-standard measures to prevent unauthorized access, disclosure, alteration, or destruction of your data. However, it’s important to note that no electronic transmission or storage method can guarantee absolute security.


Your Rights:

Access and Correction:

You can access, modify, or remove your personal data. If you wish to make such requests, don’t hesitate to contact us at +974 442 711 00.


Opting Out:

If you no longer wish to receive promotional communications from us, you can opt-out quickly by following the instructions or contacting us directly.


Changes to this Privacy Policy:

Please be aware that this Privacy Policy may sometimes be subject to revisions. Any updated policy will become effective immediately upon publication on our website. Please periodically check this policy for any changes.


Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy, please don’t hesitate to contact us at +974 442 711 00. 

By using our services, you express your consent to the terms laid out in this Privacy Policy.


Contact information:

Address: P.O Box – 30606, Building No:153, 1st Floor, Office No:6, C.Ring Road, Next to Diplomat Group Building, in between Toyota Signal & Doha Signal, Doha, Qatar

Phone number: +97 444 271 100